Welcome to Zingara Spices, where we offer premium-quality spices through our website, mobile app, and in-store shopping experience. By accessing or using our website, app, or visiting our stores, you agree to follow our Terms of Use, including all guidelines and policies.
Please read these terms carefully. If you do not agree, you may not access or use our services.
Your continued use of our services means you accept these Terms & Conditions.
All intellectual property rights related to the Zingara Spices website, mobile app, and physical stores — including design, layout, content, graphics, audio, video, text, and software — belong exclusively to Zingara Spices. These rights are protected under Indian and international copyright and trademark laws.
The brand name “Zingara Spices”, all product trademarks, and our domain name are the sole property of Zingara Spices.
You may not copy, extract, reuse, reverse-engineer, or attempt to access the source code of our website/application without written permission.
Automated tools like bots, scrapers, or data mining software may not be used.
You may not claim ownership of any part of our intellectual property or oppose our trademark/copyright registrations.
You also cannot register similar or deceptively similar trademarks, domains, or brand elements that infringe on Zingara Spices’ rights.
While accessing the Zingara Spices website/app/store, you agree:
Not to take any action that may damage, disable, or overload our platform.
To use only accurate personal details and valid payment methods.
Not to use the platform for fraudulent, illegal, or unauthorized activities.
Not to upload or share defamatory, offensive, harmful, or copyrighted content without permission.
Not to promote or sell items outside Zingara Spices listings.
Not to impersonate anyone or mislead other users.
Please use the platform responsibly and lawfully at all times.
Prices listed on the Zingara Spices website/app/store represent the initial sale price.
These prices can change, be updated, or discounted at any time based on our pricing policies.
Product prices do not include shipping, delivery charges, or additional fees unless mentioned.
In case of pricing errors:
If the correct price is lower, you will be charged the lower price.
If the correct price is higher, we may contact you for confirmation or cancel the order and notify you.
If overcharged, the excess amount will be refunded to the same payment method used.
Users may share reviews, comments, or suggestions on our website, app, social media, or store. However:
Content must be respectful, legal, original, and not harmful or misleading.
Spam, viruses, promotional links, abusive content, or impersonation are strictly prohibited.
By submitting content, you grant Zingara Spices a worldwide license to use, reproduce, or modify it as needed.
This license lasts as long as the content remains protected by copyright law.
We reserve the right to remove inappropriate content or suspend accounts for violations.
Zingara Spices aims to deliver orders within the selected time slot, but delivery estimates are not guaranteed due to weather, traffic, government rules, or other unforeseen conditions.
If delivery fails due to your unavailability, the items may be:
Returned to the store, or
Left at your doorstep after prior notification.
Refunds and replacements will be processed according to our return/refund/exchange policies.
If an item is unavailable, the rest of the order will be delivered and a refund issued for the unavailable items.
Delivery address cannot be changed after 24 hours of placing the order.
For multiple addresses, separate orders must be placed.
You might receive an optional pickup/delivery code—do not share it. Misuse of this code will not be eligible for refunds.
The user is responsible for paying all taxes, GST, fees, duties, and delivery charges associated with their purchase.
Additional state-wise taxes or logistics fees may apply.
These charges may result in a total cost higher than the listed product price.
Zingara Spices strives to maintain seamless platform performance but cannot guarantee:
Continuous availability.
Freedom from technical glitches, malfunctions, bugs, malware, or third-party attacks.
Uninterrupted, error-free operation of the website, app, or store systems.
We take reasonable measures to safeguard personal and financial data but do not accept liability for unauthorized access, data breaches, or system failures.
Product details, images, or technical information may not always be 100% accurate.
Users must read product labels, expiry dates, ingredients, and instructions before use.
Zingara Spices is not liable for any loss, injury, reaction, or damage caused by using our products, platforms, or services.
However, we will make every reasonable effort to assist you if an issue arises.
Indian rupee